Privacy Policy

1. Information we collect

Through the inquiry form, email and phone calls we collect information such as company name, your name, name reading, email address, phone number and the content of your inquiry.

If photos or documents you send for review contain personal information, that information is also covered by this policy.

2. Purpose of use

We use the information to answer inquiries, review requests, provide quotations, and prepare the communication and documents required for business.

If we need to use it beyond these purposes, we obtain your consent in advance.

3. Security management

Only staff who need the information for their work handle it, and we apply the controls needed to prevent leakage, loss and alteration.

Information that no longer needs to be retained is deleted or disposed of appropriately.

4. Disclosure to third parties

We do not provide the information to third parties except with your consent or where required by law.

Where information must be shared with external operators for transport, customs clearance or storage, we limit it to what is necessary and confirm how it will be handled.

5. Disclosure, correction and deletion

On request, we review and respond regarding disclosure, correction, suspension of use or deletion of the information we hold.

Depending on the request, we may ask you to verify your identity.

6. Cookies

This website does not use analytics or advertising cookies.

Entries in the inquiry form are not stored in your browser. We embed Google Maps to show our location, which involves communication with an external service.

7. Changes to this policy

We may review this policy as our business or site structure changes. Any updated version will be published on this page.

8. Contact for privacy matters